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1 min ago Singapore Bitcoin Exchange BiteBTC.com Claims Data Center Fire on Proof of Keys Day: Exit Scam?
A bitcoin exchange in Singapore reported on January 3 that on New Year’s Day their data center experienced a “fire.” Fears of an exit scam began to mount. According to them, this fire results in 7% of users losing access to their accounts. The events coincided with the first annual Proof of Keys event. BiteBTC.com wrote on January 3:
On January 1, 2019, a fire occurred in the data center where the exchange servers are located, as a result of which part of the data on the main and backup servers was destroyed.
All crypto coins wallets are safe, but we need time to restore the balance sheets and trading history of about 7% of traders from earlier backups.
We ask to fill in the form to the support service with the indication of your recent transactions and operations with wallets.
We apologize and ask to treat this situation with understanding.
They provided no further evidence of this data center fire. Evidence might have included a local news report, a police report, anything. They simply asked the users to be patient and trust them. Too many traders have seen this sort of thing before. Users Loses 2 Bitcoin
CCN learned of these events when a petrified user wrote to us.
Not sure who to talk to about this. Bitebtc.com closed its doors and stole everyone’s coins, even mine. I had a lot with this exchange. I’m in tears right now. I cannot log into their website at all.
I have lost about 2 bitcoins. I’ve never been this sad. How can an exchange based in Singapore steal $67 million and disappear ?? I filled out the form on the contact us page as requested in their latest news update with the fire. I sent that Jan. 3, after visiting their website that day when I tried to sign in and realized the system continuously said I did not have an account on there. That’s when I knew. I clicked ‘News’ on their header section and seen the latest news of the fire that apparently took place. I have not heard from bitebtc.com yet and I do not think I will. This is not fair at all.
CoinMarketCap.com has updated the page on BiteBTC with the following message: CoinMarketCap.com has put up a warning regarding BiteBTC. 7% or 100% of Pre-Existing Users?
This user is just one of many. The exchange launched in January of 2018. At time of writing it is ranked 35th in the world by volume. However, increasing reports and evidence illustrate that reported volumes may not be trustworthy. Several users on Twitter have been complaining about the outage: more than 24 hours didnt get answers in mail support, what should i do? .