Kurt Wittin Scam Reports -Kustom Container Builders Scheme-Seventeen Pools Fraud

Kurt Wittin Scam Reports -Kustom Container Builders Scheme-Seventeen Pools Fraud

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CURRENT ALERTS FOR Kurt Wittin

https://www.bbb.org/ca/mb/oak-bluff/profile/above-ground-pools/kustom-container-builders-0057-37661

https://www.bbb.org/ca/mb/oak-bluff/profile/above-ground-pools/kustom-container-builders-0057-37661/complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process

https://www.bbb.org/manitoba/pages/business-reviews/above-ground-pools/kustom-container-builders-in-oak-bluff-mb-37661/file-a-complaint

Complaint Type: Problems with Product/Service
Status: Unresolved
16/09/2019

Kurt******* doing business as Kustom Pools and now *************** took $30,000 and refuses to deliver or refund. Kurt******* doing business as Kustom Pools and now *************** took $17,000 in November 2018 for a pool to be delivered in May 2019. In April he required the balance of $13,000 to deliver, which we paid. Promised delivery month after month until September when he said he would never deliver our pool or refund our money.
Desired Outcome

Refund.

 

Kurt ****** promised delivery in May 2019. He demanded the balance due ($13,000) in March of 2020 as his contract clearly states the pool will not be shipped outside of Canada until he has that. We wired the money. In May we heard nothing after repeated attempts to contact. He said he just needed to schedule the delivery but the trucking company was closed on Victoria Day. When we heard nothing we again demanded delivery and he said end of May that he was manufacturing defective pools. Nothing. When we demanded delivery end of May, the said two more weeks. This went on three more times, and of June, end of July, each time he promised delivery and that he was sending customs documents. Finally when we demanded delivery yet again he wrote in September and copied his attorney saying he did not like negative reviews and that it was not his fault that he could not deliver his defective pools, that we were responsible, and the pool was ready for delivery (again). So we gave him a two week window for delivery and we never heard from him again except for him to tell us to take legal action against him, that he would never deliver our pool. So, buyer beware. He has lied consistently since November of 2018 except for the information needed to wire him money.

Complaint Type: Problems with Product/Service
Status: Unanswered
06/08/2019

We ordered and got delivered a pool through this company which is now operating under seventeen pools. The pool is rusting and is made unsafe as the nuts/bolts around the pool window are installed inside out which have caused injuries to our kids. The leak in the pool is causing damage to our piles of the deck. The gas heater is not passed by Manitoba hydro. We have tried to work with owner Kurt ****** and he has just stalled it since weeks. Even now we don’t have any schedule or commitment from them to fix it. They contract also calls for installation of speakers and tv and nothing is done for that since the delivery.
Desired Outcome

Refund We want him to either fix the pool by 10 August with filling the water back in the pool or refund our money and take this ****** product back.

Complaint Type: Advertising/Sales Issues
Status: Unanswered
10/06/2019

Looking for our deposit money back for a container pool not received. The total is $25,000 USD In Oct of 2018 we contacted Kurt for a container pool. We sent him a deposit of $25,000 via wire in 2 payments. At that time I asked him to provide a surety bond. He sent me a letter from an insurance company stating it had been applied for. After many unfulfilled promises and missed deadlines as well as finding out how much he owes others I asked for a refund. He once again has promised on multiple occasions a repayment schedule which I have yet to receive. I also found he has opened up the same company under several other business names
Desired Outcome

Refund. I would like to get in line with the rest of the folks that he owes a lot of money too.

 

Complaint Type: Problems with Product/Service
Status: Unanswered
06/05/2019

My husband and I ordered a pool and gave a deposit of $18,000 USD to Kustom Container Builders June of 2018. After three months of waiting for our pool to be built, Kurt the owner of the company, told us our pool was ready for delivery we just needed to send him the second half of the payment. We sent him an additional $10,000 USD and after 3 months our pool was still not delivered nor was it built. In November of 2018 we also hired a structural engineer and an architect to assist with installation and permits. After three months of back and forth between Kurt and our team, Kurt was unable to supply structural calculations, details and drawings stamped by a licensed engineer needed for permitting prior to installation. On February 25th, 2019 our team advised us to obtain legal counsel as well as cancel our order with Kustom Container Builders, as any manufacturer who is unable to provide the purchaser with basic structural drawings does not manufacturer a structurally sound product. On March 6th 2019 we emailed Kurt to inform him that we could not proceed with the purchase of this pool unless he could provide us with blue prints for the pool. We asked him to cancel our order and refund us our money and his response was that his lawyer would contact us. Since then we have heard nothing from Kustom Container Builders. Product_Or_Service: shipping container pool
Desired Outcome

Refund Full Refund of approximately $28,000 USD

Complaint Type: Problems with Product/Service
Status: Unanswered
12/04/2019

In October, 2018 we engaged Kurt ******, CEO of Kustom Container Builders (AKA *****************, **************************************) to negotiate a contract to have them build a custom container pool for us, and have it delivered to our Ontario Address. A good faith, 100% refundable, deposit of $10,000 (About 1/3 of the sticker price) was provided to Kustom Container Builders to ensure a May, 2019 Delivery date, which upon delivery would be applied to the agreed final Purchase Price. The conditions were that the contract, final price (elements could be added on during construction) was satisfactory to us, and that Kustom Container Builders would provide financing for the balance owing. If not, the Deposit would be returned. Kustom Container Builders was unable to provide financing options, no contract was ever signed, and with time running out on a reasonable delivery window, we asked for our deposit back. Our concerns with Customer Container Builders grew the following month as a result of what appeared to be a poorly written contract, poor communication, and the inability to get a straight answer as to the status of the financing for the project. The final straw was a mass email sent from a former employee announcing he had been dismissed, which subsequently lead to a massive string of emails from other customers/suppliers who had deposits owing them, unpaid invoices, or damaged/faulty pools requiring repair. ********************************************************************************************************* Kurt ******, Kustom Container Builders CEO. was quick to respond to our request and let us know the funds would be returned, but could not provide a timeline. We placed a two week deadline for the return of our deposit, it has now been over two months. The Kustom Container Pools Website is now down, Kurt ****** has started another company called **************, it is his third such venture that I am aware of. Product_Or_Service: Above Ground Pool
Desired Outcome

Refund I would like our money back.

 

Complaint Type: Delivery Issues
Status: Answered
28/11/2018

We ordered a pool from Kustom Container Builders, which was repeatedly promised by the owner to have been delivered and setup by 9/3/2018. As it is now 11/27/18 and the pool has been promised to be delivered least 3 times where permits have been pulled and crane costs totaling an additional $**** that as of this date has not been wired to us so that we can pay back the crane company etc for the fees that have piled up. The response from Kurt the owner has been that we are annoying him with our concerns, but he has been given $****** USD for a pool that is now over 2 months late for delivery. As a consumer we have lost all faith that their pool will even function correctly if/when it arrives or who will support the pool if there are any issues. Product_Or_Service: Container Pool Account_Number: NA
Desired Outcome

Refund We would like a full refund in the amount of: ****************************** ___ Grand Total of $********* to be refunded.

Complaint Type: Billing/Collection Issues
Status: Unresolved
16/10/2018

The owner of the business has promised to return our US$**** deposit for over a month, and has confirmed by email numerous times that they have already sent the wire returning the deposit. However, they have not but provided any proof of wire despite repeated requests, nor have we received our deposit back. Product_Or_Service: Deposit for Container Pool
Desired Outcome

Refund We want our deposit returned as promised.

Complaint Type: Problems with Product/Service
Status: Answered
17/09/2018

****************** Kustom Container Builders has breached two contracts with us. Kustom Containers has refused to refund a large deposit. After signing 1st contract and virtually no progress on project, we agreed to nullify the 1st contract and agreed to new terms, which included a Loss of Income clause. This second contract has also been breached with very little progress on the build and only small payment on Loss of income. Also on 1st contract we paid a subcontractor directly to avoid them placing a lien on our property due to Kustom Containers not paying the contractor, this is just a small example of what has transpired over the past two plus years, we are very/extremely disappointed with this company.
Desired Outcome

Just refund us in Full so we can hire another contractor

Complaint Type: Guarantee/Warranty Issues
Status: Answered
12/09/2018

Kustom Container Pools has failed to provide rails for the stairs as well as a ladder for entry into the pool. Kustom Container Pools has failed to provide the following: 1) rails for the stairs leading to top of the pool 2) a ladder for entry into the pool Our family had to have a ladder manufactured to fit the pool so it would be safe and secure. This cost $620 and Kurt had agreed to reimburse us for this. That was 2 months ago and after countless excuses, unreturned calls and e-mails we still don’t have our money. 3) The inside of the pool is rusting in certain spots due being improperly coated. There is a plan in place to resolve this, but based on everything else I have zero faith in it happening.
Desired Outcome

Kustom Containers needs to do the following 1) send the agreed upon reimbursement 2) make sure the extra coating is sent to repair the inside of the pool. 3) provide rails for the stairs leading up to the pool as promised

Complaint Type: Problems with Product/Service
Status: Unresolved
11/09/2017

This business has promised to make good on our original contract as well as follow up on reimbursements for expenses caused by their mistakes. They were to wire the reimbursement to our account “with in the week” and provide us with the promised snap on custom pool cover as well as the stainless steel steps that go with the pool specifically. Please note, we do have volumes of written documents too numerous to forward as attachments. Product_Or_Service: Container Pool Order_Number: ********* Account_Number: *********
Desired Outcome

Other (requires explanation) Reimbursement of $1398.85 US dollars wired into the provided bank account (they already have the information) the soft snap on pool cover that is made for this pool specifically that he says was “backordered” and the stainless steel steps for the pool that were promised and custom made for our pool as per the original drawing (he also states is backordered) and contract be shipped to us.

 

Consumerwatch: Rockstar Entertainment by Kurt Wittin 

https://winnipeg.ctvnews.ca/consumerwatch-rockstar-entertainment-1.1349278?fbclid=IwAR3SgyI9qtTI27V_5gr15sAvFi4rJdXkLQhEkfvAYsDUvpDkVPvyhHOmLYg

 

Some Winnipeg businesses and organizations are wondering what happened to their money after a local event promoter failed to deliver what was promised.

Gym manager Kathryn Sawatzky received an email last November about purchasing a booth at an upcoming health and wellness show in Winnipeg. It was sent to her by Rockstar Entertainment CEO Kurt Wittin.

“It looked very professional, what he sent me on the Internet, on email,” said Sawatzky. “It looked very much like this was a show that was happening in Winnipeg.”

Sawatzky paid an exhibitor’s fee of $472, but in early April, she said Wittin contacted her to say the event was cancelled. Sawatzky was told she would get a refund, but it never came.

“He said, ‘You’re right, Kathryn, I do owe you the money, the cheque’s in the mail, so to speak. So I gave him my address. Weeks later still no money, and now he’s just not responding to anything.”

In May, the Firefighters Burn Fund was invited to appear at a Chippendales event, also organized by
Rockstar Entertainment. The firefighters were promised a portion of the ticket sales, but the burn fund said it never received any cash from Rockstar.

“We have no idea what the door sales were, how many were sold. We have no clue from anybody there,” said Murray Davidson of the Burn Fund.

Wittin said he paid back most of the exhibitors from the cancelled health show. “We made a mistake in our accounting and (Sawatzky) didn’t receive back her cheque,” he said.

As for the firefighters, Wittin said he lost money on the Chippendales event, but still intends to honour his agreement with the Burn Fund.

“We’re taking care of what we signed up for, we’re taking care of what we promised you,” he said. “We’re sorry, but we’re making sure that we fix everything right now, correctly.”

Sawatzky said, even if she is refunded, the whole experience has been frustrating. “He should not be operating as Rockstar Entertainment if this is what he’s doing to people.”

According to Manitoba court records, Wittin is currently being sued by a local health food chain for more than $3,000 also related to the cancelled wellness show.

Kathryn Sawatzky said she will consider filing a police report and contacting the Better Business Bureau about Rockstar Entertainment if the money is not refunded.

– With a report by Karen Rocznik